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T7766547
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T7766547
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T7766547
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T7766547
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T7766547
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T7766547
Bonus:
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Max cash out:
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A few days of emails and phone calls, I got annoyed and reversed the withdrawal​. Now I have lost it all DO NOT play here at all. They are theifs. Jacky on.


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T7766547
Bonus:
Free Spins
Players:
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Max cash out:
$ 200

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T7766547
Bonus:
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Players:
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Max cash out:
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I explained and no movement on the withdrawl so I mail again and asked that I have my money refunded to my paypal account immediately. I then send larger documents and have been told this will take another 72 hours. Just spoke to live support, as it seems I am always outside of their online chat hours. I mean wtf! Since they upgraded a while ago I can no longer go full screen and when I ask about it no one ever knows. I log out in 10 min I cant get back in saying I have multiple accounts. Then they said it would be send to technical support and would get a reply after 5 days. I get the feeling i am not going to get the issue resolved and i will never use this site again if thats the case. I make complaints ,but not working. I totally disagree with thier withdrawl system as they are dictators telling you what to do with your winnings and you are not given a chance to delegate where you want your winnings to go as they have made a huge error in thier terms and conditions that even the brainiest will not be able to work it out. I suggest do not play. My opinion is to anyone who wants to go here DON"T as you will be very dissapointed with the staff and the games. They are theifs. I had to load up some proofs of id and it took about a week but I got the full amount paid out and it was no trouble at all. The live roulette video crashes all the time through mid spin so also who knows if it is rigged! Sure there are winnings streaks for the Casino, but also for the player. They just close my account without giving me any reason. Shane Warne to have your face on there website is a bad move! And i can honestly say i have found their staff at all levels of player as excellent. Also the comp points system is great i can earn free cash just for playing. Has anyone ever heard of photocopying and uploading both side of your credit card. Problem however is you can only cash out I wired 5. Then I resign up and I deposit dollars. How they are authorised to operate is unbelievable! My first name was abbreviated on the account. Don't even respond to my e-mails! Its properly regulated and you can even see the published stats for each month for the past 4 odd years if you go and do a google. Still nothing it was only a small amount. This is criminal. Because you don't need any I'd to verify when making a deposit, So I uploaded my I'd, and I was told 5 days later that this wasn't clear enough. I then checked my hand history and it wasn't even listed! I found all the staff there to be rude and when they want to just stop talking to you they cut you off and I have never been treated like that before by people from a casino taking money from me to pay thier wages and just treated you like dirt. I have found them genuine and very helpful, I have had questions and queries in the past and they have been very helpful,friendly and quick to respond.. Their promotions are great, ive had plenty of free chips on the casino while playing there. Luckily the cards turned in my favour at some point and I managed to recover to Since then I made another I am quite afraid as it is a huge sum and I need to wait almost 30 days before I can cash out the next Hopefully they will wire me the funds!! I have recorded footage of this malfunction and will take legal action if neccessary. I always get the red carpet treatment from and would highly recommend them. I have been a member of for 9 years,and worked up to a VIP Member. So I can assure anybody that the site is fine and they pay out no problem as long as you send them proof of id which is fairly reasonable. To the people below complaining the casino is fixed, you are complete morons and very likely just sore losers. I find Casino to be very bad. Always got my payment on time without any hustles. The only gripe i have with them is the shocking withdrawal system they have where it sits for 3 days without even being touched. I rang the help line and they were totally useless. But I won usd about a week ago. Their website and software are great and i trust them with my information. I asked the, is there any other way of getting my money, they said not until I verify who I am.. I sign up a while ago, I try to recover my password and username it says it hasn't been use and theres no email registered in that account. Avoid casino at all costs. They make enough profit without having to do this sort of thing. Then they asked me to verify myself, by uploading my drivers licence. When you read some of the prizes it amounts to nothing because the way they word things that you have to do this and that and so you can never win. Also please watch your bank account as I have seen them taking money from my account when I have not deposited a few times and they will hold onto your request and place it at your bank days later when you think you have money then all of a sudden they will take money from your account. I played one casino that took 12 DAYS to process my withdrawals. Second of all, when you play, constant chat windows pop up in your game view, very annoying to offer bonussus… duh, see comment 1 Last, had a dispute about a slot payout, pictures clearly show 4 top symbols wilds and it payed-out like 2 topsymbols with an I Told the woman in reply she never played a slot machine in her life or else she would not say that. My winnings are sitting in there and i will take them, and deposit them in a casino with a better customer service. So I have had one of their 'customer service' team they wouldn't know customer service if it bit them on the bum contact me questioning the documents I had sent it verifying my identity. Just go to somewhere else , this site is a setup, played at at least 25 other casino's this one is so bad, i wanted to put my comments somewhere on the internet, that says enough. To avoid troubles and issues which you will guarantee have don't play in worst online gaming site ever. After losing some money, I finally won a little and proceeded withdraw; however, it's been more than a week and they still haven't paid me. I want tell anyone do not play with that rubbish game. When I checked my account total the next day, the amount hadn't been added. Of all the casinos i have played at the staff have been the best. A few days of emails and phone calls, I got annoyed and reversed the withdrawal. I worked my way upto a VIP and I am just overwelmed with emails from them to enter this and enter that as if I do not have a life and if you don;t then you are out of winning anything at all. So I spent it and closed my account down, used to be a good site and the withdrawl process was straight forward and fair but it has gone down hill. I play blackjack with pretty good success.{/INSERTKEYS}{/PARAGRAPH} Because they system did not show me my bet was reject. I have asked who is there regulators she would not tell me, I asked to speak to someone else she said you need to eamail, I stated that i have sent over 10 and she said wel thats what I have to do. Have been waiting for my cash for over a week now and will close my account when I get the money. They always process my cash outs very quickly, it gets to my account in 3days,and without quibble which is why i still play there. Next time I had a real bad session and lost the remaing 5. {PARAGRAPH}{INSERTKEYS}Biggest scam in the world — 88 free spins, but you can't win more than 20 pounds and have to wager pounds to withdraw it — what sort of insane sucker falls for this crap. This site is fixed. Some other sites software has actually corrupted my computer. I only play slot games, and can't really fault them on this. Also, weekends are normally not included in the 3 days… PaddyPower, Unibet, Ladbrokes to name a few will process the payment right away. So I am asked to explain the 'discrepancy'. I have been playing on here for a few years, never really won anything.. I find that if I have a little win it is very very soon taken back and you do not get to enjoy it anymore and leave. Trust me don't play in they have a lot of issues and theyre know to not paying out players, ive read and heard about it online. After trying to make withdrawal I needed to upload documents which were extremely clear. They are a fraudulent company for sure once your money is in you have to fight extremely hard to get your winnings out! The only thing I'm happy about is that I was playing small stakes and didn't get ripped for a lot more! What I don't like is the slow payout times. I just got back a totally useless response about a complaint I made to poker about not receiving a payout for the final pot I played on Sunday night I then exited the site and went to bed. If you know the game the cards fall very fair compared to other Casinos such as bwin. I won big time on Black Jack. I found this really odd. BIG thumbs down. I have nicknames and used one on my account but this didn't match with my drivers license. I also like the bi monthly bonus scheme where you can earn some of your deposits back. Perfectly within the percentages of a normal casino.