🤑 Complaints | Victorian Commission for Gambling and Liquor Regulation

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Community Clubs Victoria Responsible Gambling Code of Conduct A customer with a complaint about the operation of this Code of Conduct should make it in.


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Oct 8, - Contact details for the Victorian Responsible Gambling Foundation and information about how to access Gambler's Help services. If you have a compliment, comment or complaint about our services, please let us know your.


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Complaints about the Gambling Commission or our employees will be taken seriously. We want to deal with complaints properly and quickly, and we also want to learn from them. Victoria Square House Victoria Square Birmingham B2 4BP.


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Apr 15, - Victorian Commission for Gambling and Liquor Regulation Act ACMA approves the codes while complaints about breaches of the code.


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Telecommunications Organisation How they can help Consumer Affairs Victoria We can provide information and advice if you have an issue with a product that you have purchased outright, or as part of a bundle. Housing for the Aged Action Group Provides housing services and support for people 55 years and over. Handles workplace complaints and enforces compliance with Australia's workplace laws. Office of the Victorian Small Business Commissioner Handles disputes about commercial or retail leases and small businesses. Provides information about: Australian companies business names financial services organisations professionals who deal and advise in superannuation investments insurance credit. Law Institute of Victoria Does not provide legal advice but can refer you to the most appropriate solicitor for your problem. Handles disputes about gas, electricity and water providers, including: billing issues disconnections and restrictions incorrect installation of smart meters.{/INSERTKEYS}{/PARAGRAPH} Other Organisation How they can help Victorian Ombudsman Investigates complaints about any Victorian government department, public statutory body or municipality. Federation of Community Legal Centres Provides general legal information and advice at various Victorian locations. Aged Care Quality and Safety Commission. We: provide fair trading information and advice to businesses licence businesses in some industries register businesses in some industries have public registers of businesses we licence and register. Private Health Insurance Ombudsman Handles disputes between private health insurance providers and: health fund members doctors and some dentists hospitals health funds. Privacy Organisation How they can help Do Not Call Register Secure database where you can list your home phone, mobile or fax numbers to avoid receiving unsolicited telemarketing calls and faxes. Apply for, renew, update and cancel a licence or registration, lodge an annual statement, legal responsibilities. We can provide information and advice if the problem relates to: door-to-door sales and telemarketing false or misleading representations unfair practices and contracts terms. For example, if the mobile phone you received with your plan becomes faulty. Victoria Legal Aid Provides free legal assistance to Victorians who meet the eligibility criteria. Therapeutic Goods Administration Handles complaints about medical devices and any adverse reactions in association with medicines including complementary, over-the-counter or prescription and vaccines. Food Organisation How they can help Food Standards Australia New Zealand Regulates and provides information and advice on safety standards for all foods produced and imported for sale in Australia and New Zealand. DBDRV can help resolve disputes concerning: construction alterations and renovations extensions associated building work such as garages, driveways, swimming pools and spas demolition; and some types of home repairs. Provides free information, via a volunteer-run phone line, about housing options for older people. The VMIA offers domestic building insurance DBI for builders in Victoria, which provides cover to homeowners for incomplete or defective building work. Independent Broad-based Anti-corruption Commission IBAC Victoria's first anti-corruption body responsible for identifying and preventing serious corrupt conduct across the whole public sector, including members of Parliament, the judiciary and state and local government. Tenancy Assistance and Advocacy Program Provides dispute resolution help for Victorian tenants and residents in the private rental market who are financially disadvantaged or experiencing family violence. See the list of TIO members. Energy Safe Victoria Register Victorian electricians and gasfitters. Who to go to for help. Fair Work Commission The national workplace relations tribunal. We provide information and advice to tenants, landlords and property managers about renting rights and responsibilities in a property includes rooming houses , caravan park and residential park, such as:. Also handles complaints about solicitors. MoneySmart Provides free, independent guidance and budget tools to help you manage your money. Office of the Victorian Small Business Commissioner. Australian Communications and Media Authority Handles complaints about spam and content broadcast on television, radio and the internet. Handles complaints between consumers and member organisations on issues such as: banking, credit and loans general and life insurance pooled superannuation trusts timeshare debt consolidation and refinancing. Forms and publications, legislation, languages, scams, Koori, and disability resources, advice in a disaster. Employment Organisation How they can help Fair Work Ombudsman Handles workplace complaints and enforces compliance with Australia's workplace laws. For more information, visit the VMIA website. We can provide information and advice if you have an issue with a product that you have purchased outright, or as part of a bundle. Hears and makes rulings on a variety of disputes, including:. Business Organisation How they can help Consumer Affairs Victoria We: provide fair trading information and advice to businesses licence businesses in some industries register businesses in some industries have public registers of businesses we licence and register. An independent government agency that provides free services to help resolve residential domestic building disputes. Skip listen and sharing tools Listen. Hears and makes rulings on a variety of disputes, including: termination of employment minimum wages employment conditions. Investigates complaints about any Victorian government department, public statutory body or municipality. Australian Charities and Not-for-profits Commission ACNC The independent national regulator of charities: registers organisations as charities and helps them meet their obligations provides advice or acts on complaints about charities maintains a free and public register on charities in Australia. Seniors Information Victoria Provides free information, via a volunteer-run phone line, about housing options for older people. Your rights and responsibilities Menu options for Consumer Affairs Victoria Housing Renting, buying and selling property, building and renovating, owners corporations, retirement villages. Back To Top. Free legal service to anyone in Australia for advice on insurance law and resolving disputes with an insurer. Community legal centre that provides free legal advice and representation to vulnerable and disadvantaged Victorian consumers on matters including:. We also have information about mobile phone contracts. Foreign Investment Review Board Provides information to foreign investors about buying property in Australia. Refunds, returns, repairs, warranties, energy products and services, online shopping, contracts, advertising. Oversees the confidentiality, integrity and availability of data held by the Victorian public sector and information privacy within the Victorian public sector. If you are unsure who to contact, view the table below to find the most appropriate organisation to handle your matter. Buying and selling new and used cars, pricing, cooling-off period, warranties, leasing, trade-ins, auctions. Handles disputes about commercial or retail leases and small businesses. Housing and property Organisation How they can help Consumer Affairs Victoria We provide information and advice about: renting also see Renting section below owners corporation retirement villages building and renovation buying and selling property. Victorian Legal Services Board and Commissioner Regulates the legal profession and handles complaints about lawyers. We provide information and advice including registration about: incorporated associations fundraisers patriotic funds grants. Energy Safe Victoria Information and advice about Victorian gas and electrical safety matters and laws. Also provides information on matters, such as: first home buyer grants stamp duty unclaimed monies land tax. Everyday Law Includes legal information on a variety of topics, such as: housing and neighbours cars and driving consumers, business and contracts. Skip to content Skip to main navigation Skip to footer. Commissioner for Privacy and Data Protection Oversees the confidentiality, integrity and availability of data held by the Victorian public sector and information privacy within the Victorian public sector. Travel Organisation How they can help Consumer Affairs Victoria We can provide information and advice about your rights when: booking online booking with an agent a flight is cancelled you book and do not get what you paid for. Secure database where you can list your home phone, mobile or fax numbers to avoid receiving unsolicited telemarketing calls and faxes. Victorian Building Authority Register building practitioners and plumbers. Renting Organisation How they can help Consumer Affairs Victoria We provide information and advice to tenants, landlords and property managers about renting rights and responsibilities in a property includes rooming houses , caravan park and residential park, such as: types of rental agreements beginning a lease or tenancy ending a lease or tenancy information for landlords using a property manager. For more information, visit the VBA website. National agency for fair trading and competition matters, including: price monitoring franchising product labelling industry codes. Insurance Law Service Free legal service to anyone in Australia for advice on insurance law and resolving disputes with an insurer. Gambling and liquor Organisation How they can help Victorian Commission for Gambling and Liquor Regulation Responsibilities include: administering Victorian liquor and gambling laws and licensing service of alcohol requirements RSA proof of age cards. The national workplace relations tribunal. The independent national regulator of charities: registers organisations as charities and helps them meet their obligations provides advice or acts on complaints about charities maintains a free and public register on charities in Australia. Consumer Affairs Victoria. Banking and insurance Organisation How they can help Australian Financial Complaints Authority AFCA Handles complaints between consumers and member organisations on issues such as: banking, credit and loans general and life insurance pooled superannuation trusts timeshare debt consolidation and refinancing. Clubs, not-for-profits and fundraisers Organisation How they can help Consumer Affairs Victoria We provide information and advice including registration about: incorporated associations fundraisers patriotic funds grants. Where to next: See a list of organisations that assist consumers with a disability Find out how to contact us Resolve your problem or complaint with our tips Report an issue. Seniors Rights Victoria Provides a Helpline, specialist legal services, short-term support and advocacy for people experiencing elder abuse. {PARAGRAPH}{INSERTKEYS}Renting, buying and selling property, building and renovating, owners corporations, retirement villages. Australian Securities and Investments Commission ASIC Provides information about: Australian companies business names financial services organisations professionals who deal and advise in superannuation investments insurance credit. Energy and water Organisation How they can help Consumer Affairs Victoria We can provide information and advice if the problem relates to: door-to-door sales and telemarketing false or misleading representations unfair practices and contracts terms Energy and Water Ombudsman Victoria Handles disputes about gas, electricity and water providers, including: billing issues disconnections and restrictions incorrect installation of smart meters. Legal Organisation How they can help Consumer Action Law Centre Community legal centre that provides free legal advice and representation to vulnerable and disadvantaged Victorian consumers on matters including: banking and credit disputes debt collection public transport fines insurance. Energy Safe Victoria. Fines Organisation How they can help Fines Victoria Processes fines issued by Victorian government agencies and authorities. WorkSafe Licence to perform high-risk work. Does not provide legal advice but can refer you to the most appropriate solicitor for your problem. Regulates and provides information and advice on safety standards for all foods produced and imported for sale in Australia and New Zealand. Financial counselling Organisation How they can help National Debt Helpline Provides confidential and free financial information and advice to help Victorians with debt problems, including difficulties paying: household bills rent mortgage credit card bills fines. Dispute Settlement Centre of Victoria Free dispute resolution for a range of issues, including: fencing trees noise tenant vs tenant disputes owners corporation vs neighbour disputes animals. Register: Funeral providers Second-hand dealers and pawnbrokers Retirement village operators Co-operatives Limited partnerships Owners corporation managers Caravan and residential park operators. Health Organisation How they can help Health Complaints Commissioner Handles complaints about health service providers, including: medical, hospital, nursing dental psychiatric pharmaceutical ambulance community health health education drug rehabilitation welfare and social work therapeutic counselling. For information and advice on running a business, visit Business Victoria's website. Provides confidential and free financial information and advice to help Victorians with debt problems, including difficulties paying:. Victorian Building Authority. Victoria's first anti-corruption body responsible for identifying and preventing serious corrupt conduct across the whole public sector, including members of Parliament, the judiciary and state and local government. State Revenue Office Victoria's major tax collection agency. Register, update, manage, or search for an incorporated association, fundraiser, or patriotic fund.